COMPLAINTS Any complaints related to the goods or the implementation of the sales contract, the customer may direct in writing to the address of the seller.
AL-BO Limited Liability Company Limited partnership 32-650 Kęty ul. Factory 8c
The complaint protocol format in PDF format can be found HERE.
The customer may also submit a complaint in electronic form via e-mail. Please send a complaint protocol to the address ... The application should contain a description of the problem.
Immediately, but no later than within 14 days, we consider complaints and provide the customer with an answer. The method of packaging and transport of returned goods should correspond to the properties of the item. The product should be clean, properly packed and secured.
We do not accept parcels sent on delivery, "e-mail" service or parcel machines.
Complaints are dealt with in accordance with the provisions of the Act of 05.08.2015. Civil Code.